The servants were unwilling to help the American soldier because they were loyal to Japan and feared the consequences of aiding an enemy during wartime. They were also deeply nationalistic and considered helping an enemy soldier as an act of treason. When Dr. Sadao and Hana decided to hide the soldier, the servants were frightened and reluctant to assist, believing it would bring shame and danger to them. Their refusal highlights the deep conflict between personal morality and national loyalty in the context of war.

This question related to Chapter 4 English Vistas Class 12th NCERT.
From the Chapter 4. The Enemy.
Give answer according to your understanding.