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Read the case study and follow the journey of the issue from identifying the problem to implementing a solution. As you read, identify the problem, the people and institutions involved, the actions taken and the steps through which the solution was developed and implemented. Then, answer the questions below: 1. Arrange the various stages of the policy process in sequence for upgrading the hospital to be more patient-friendly. 2. Which stakeholders were involved in solving this problem? Identify at least three. 3. Can you think of any public building in your locality that could be made more accessible? What improvements would you suggest?

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The hospital upgrade process followed standard policy cycles: identifying overcrowding, consulting doctors and patients, allocating funds, constructing infrastructure and gathering feedback. Modernizing public facilities like municipal offices requires installing wheelchair ramps, braille signage and automated enquiry kiosks.

Class 9 Social Science Part 2 All Chapters Solutions
Class 9 Social Science part 2 chapter 4 question answer

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  1. Stages of the Hospital Upgrade Policy Process:

    • Identification of Problem: Recognizing long waiting queues, unhygienic wards and inadequate patient seating.
    • Consultation and Formulation: Drafting a renovation blueprint involving hospital administrators, doctors and patient advocacy groups.
    • Budget Allocation and Approval: Securing municipal and health department grants.
    • Execution: Constructing digital token systems, wheelchair ramps and clean sanitation facilities.
    • Evaluation: Collecting regular patient satisfaction surveys to assess improvements.

    Stakeholders Involved:

    • Hospital Medical Staff: Doctors, nurses and administrative officers managing clinical workflows.
    • Patients and Families: Citizens who use hospital facilities and articulate frontline service needs.
    • Government Health Authorities: District civil surgeons, municipal engineers and health ministry officials funding and supervising construction.

    Local Public Building Accessibility Suggestions:

    • Target Facility: The District Sub-Registrar and Revenue Office.
    • Recommended Improvements: Construct gently sloped ramps with continuous handrails, install accessible ground-floor restrooms, provide bilingual braille directional signs and introduce computerized token counters to assist elderly and differently-abled visitors.

     

    For more NCERT Solutions of Class 9 Social Science Part 2 Chapter 4 Governance and Public Policy Question Answer (2026-27)

    https://www.tiwariacademy.com/ncert-solutions/class-9/social-science/part-2-chapter-4/

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