Before e-governance, individuals endured long queues, lost paper files and tout exploitation across all public services. Digital services simplified these processes through automated admissions, instant ticket bookings, online registration, DigiLocker certificates and direct electronic salary disbursements.
CBSE Class 9 Social Science part 2 Chapter 4 Solutions
Class 9 Social Science Part 2 Chapter 4 Governance and Public Policy Question Answer
Prior to e-governance, citizens experienced significant bureaucratic friction across public services, which digital reforms have largely resolved:
For more NCERT Solutions of Class 9 Social Science Part 2 Chapter 4 Governance and Public Policy Question Answer (2026-27)
https://www.tiwariacademy.com/ncert-solutions/class-9/social-science/part-2-chapter-4/