(i) Which consumer right was being violated in the above instance of soft
drinks being sold at a higher price?
(ii) Which consumer right was LIKELY invoked in response to the
complaints?
CBSE Sample Paper 2023-24
NCERT Class 10 Social Science
Description:
Consumer rights in India include safety, information, choice, redressal, and education. Protected under the Consumer Protection Act, they ensure fair treatment, product safety, and grievance redressal for consumers.
(i) The consumer right violated in the instance of selling soft drinks at a higher price is the ‘Right to Fair and Transparent Trade Practices’. Charging an inflated price for soft drinks breaches this right, ensuring fair trade practices for consumers.
(ii) The likely invoked consumer right in response to the complaints is the ‘Right to Seek Redressal’. This empowers consumers to seek remedy against unfair trade practices. The complaint prompted authorities to take action, demonstrating the exercise of this consumer right.