In the name of rules and regulations, basic values are ignored but people like the airhostess in “Mijbil the Otter” are a ray of hope. What virtues do we find in the airhostess?

It is true people like the air-hostess in the chapter ‘Mijbil the Otter’ are a ray of hope. She reduced author’s worry and tension inside the aeroplane.The air hostess was somewhat friendly, and she allowed the narrator to place the otter on his lap. She could relate and empathise with the situation faced by the narrator. This shows that apart from being professional, she was a caring lady. She not only wanted to do her job but was also responsible as she helped the narrator in finding the otter back. She did all that she could do for Maxwell and the otter. She was hard working