Mr. Lamb responds to Derry’s negativity about his appearance with understanding and encouragement. He gently advises Derry not to focus on his disfigurement, emphasizing that everyone has something wrong with them, and it’s not what defines a person. Mr. Lamb encourages Derry to look beyond his appearance and see the possibilities in life, urging him to focus on the things he can do rather than on what he lacks. His approach helps Derry realize that inner qualities matter more than physical flaws.

This question related to Chapter 5 English Vistas Class 12th NCERT.
From the Chapter 5, On the Face of It.
Give answer according to your understanding.