Hallmark certification for gold jewelry in India is provided by the Bureau of Indian Standards (BIS) under the Ministry of Consumer Affairs. ISO (International Organization for Standardization) certification is issued by accredited third-party bodies globally, not directly by ISO. These bodies conduRead more
Hallmark certification for gold jewelry in India is provided by the Bureau of Indian Standards (BIS) under the Ministry of Consumer Affairs. ISO (International Organization for Standardization) certification is issued by accredited third-party bodies globally, not directly by ISO. These bodies conduct audits and assessments to ensure conformity with ISO standards in various industries. The BIS hallmark certifies gold jewelry purity, while ISO certifications cover diverse sectors, ensuring adherence to specific quality, safety, or environmental management standards.
1. Voluntary Nature: Not all products require ISI or Agmark certification. Some manufacturers choose not to get certified, even if their products meet quality standards. 2. Cost and Process: Getting certified can be expensive and involves a detailed process. Small manufacturers might find it costlyRead more
1. Voluntary Nature: Not all products require ISI or Agmark certification. Some manufacturers choose not to get certified, even if their products meet quality standards.
2. Cost and Process: Getting certified can be expensive and involves a detailed process. Small manufacturers might find it costly or complicated.
3. Lack of Awareness: Some sellers don’t know about the benefits of certification or how to get it, so they sell products without certification.
4. Different Standards: Some products follow other valid quality standards that don’t need ISI or Agmark certification.
5. Market Diversity: India has many products and producers, and not all need mandatory certification.
6. Enforcement Challenges: Authorities find it difficult to enforce certification rules for all products due to the huge variety available.
7. Counterfeit Goods: Some uncertified goods might be fake or part of the grey market, where rules are ignored.
In simple terms, while ISI or Agmark certifications ensure quality, not all products have them due to reasons like choice, cost, awareness, different standards, market diversity, enforcement challenges, and counterfeit goods.
Consumer Protection Council (CPC): - Function: The Consumer Protection Council advises and educates consumers about their rights and advocates for their interests. - Scope: It focuses on spreading awareness, educating consumers, and advising the government on consumer protection policies. - AuthoritRead more
Consumer Protection Council (CPC):
– Function: The Consumer Protection Council advises and educates consumers about their rights and advocates for their interests.
– Scope: It focuses on spreading awareness, educating consumers, and advising the government on consumer protection policies.
– Authority: The CPC does not resolve individual complaints or disputes but works to inform people about their rights.
Consumer Disputes Redressal Commission (CDRC):
– Function: The Consumer Disputes Redressal Commission resolves specific complaints or issues raised by consumers against businesses or sellers.
– Scope: It addresses grievances related to faulty products, poor services, or unfair practices by businesses.
– Authority: CDRCs have the power to resolve complaints, provide compensation, and take actions against businesses that violate consumer rights.
In simple terms, while the Consumer Protection Council educates consumers and advises the government, the Consumer Disputes Redressal Commission resolves complaints and disputes between consumers and businesses.
Useful Information on Packaged Goods: 1. Product Name and Brand: Tells you what the product is and who made it. 2. Ingredients: Lists what's in the product, helpful for allergies or dietary preferences. 3. Nutritional Facts: Shows calories, nutrients, etc., helping you choose healthier options. 4. QRead more
Useful Information on Packaged Goods:
1. Product Name and Brand: Tells you what the product is and who made it.
2. Ingredients: Lists what’s in the product, helpful for allergies or dietary preferences.
Reasons for Price Differences: 1. Taxes or GST Changes: Sometimes, government taxes or GST can change, affecting the final price of the product. 2. Retailer Discounts: Shops might offer discounts or sales, making the selling price lower than the printed MRP. 3. Packaging or Quantity Changes: If therRead more
Reasons for Price Differences:
1. Taxes or GST Changes: Sometimes, government taxes or GST can change, affecting the final price of the product.
2. Retailer Discounts: Shops might offer discounts or sales, making the selling price lower than the printed MRP.
3. Packaging or Quantity Changes: If there are changes in the product’s packaging or quantity, the price might differ.
4. Extra Costs: Retailers might add extra costs for transportation or storage, increasing the selling price.
Role of Consumer Groups:
1. Raising Awareness: Consumer groups can educate people about their rights and how to report price discrepancies.
2. Push for Enforcement: They can ask authorities to enforce rules to ensure retailers follow the printed MRP unless they have valid reasons for a different price.
3. Helping File Complaints: They assist people in filing complaints against retailers who consistently charge more than the MRP.
4. Monitoring Markets: By keeping an eye on markets and reporting unfair pricing, consumer groups help ensure fair practices.
Consumer groups are essential in safeguarding consumer rights and ensuring fair pricing practices for everyone. They work to ensure that consumers are not charged more than the printed MRP without valid reasons.
Imagine a situation where a company manufactures toys for kids. Some of these toys have small detachable parts that have led to choking incidents among children. Despite receiving complaints and reports about the hazards, the company continues to sell the toys without addressing the issue or recalliRead more
Imagine a situation where a company manufactures toys for kids. Some of these toys have small detachable parts that have led to choking incidents among children. Despite receiving complaints and reports about the hazards, the company continues to sell the toys without addressing the issue or recalling the unsafe products.
In this scenario:
1. Unsafe Design or Materials: The producer’s negligence in ensuring safe design or materials for the toys resulted in a choking hazard, endangering children who use them.
2. Ignoring Consumer Complaints: Despite being aware of the hazard through complaints, the producer fails to take corrective action or recall the dangerous toys, indicating negligence in addressing consumer safety concerns.
If incidents like these occur repeatedly, and the producer doesn’t take steps to rectify the situation, the responsibility for accidents or injuries caused by the unsafe toys could be attributed to the producer’s negligence in ensuring product safety and protecting consumers.
Find out the details of who provides Hallmark and ISO certification.
Hallmark certification for gold jewelry in India is provided by the Bureau of Indian Standards (BIS) under the Ministry of Consumer Affairs. ISO (International Organization for Standardization) certification is issued by accredited third-party bodies globally, not directly by ISO. These bodies conduRead more
Hallmark certification for gold jewelry in India is provided by the Bureau of Indian Standards (BIS) under the Ministry of Consumer Affairs. ISO (International Organization for Standardization) certification is issued by accredited third-party bodies globally, not directly by ISO. These bodies conduct audits and assessments to ensure conformity with ISO standards in various industries. The BIS hallmark certifies gold jewelry purity, while ISO certifications cover diverse sectors, ensuring adherence to specific quality, safety, or environmental management standards.
See lessIf the standardisation ensures the quality of a commodity, why are many goods available in the market without ISI or Agmark certification?
1. Voluntary Nature: Not all products require ISI or Agmark certification. Some manufacturers choose not to get certified, even if their products meet quality standards. 2. Cost and Process: Getting certified can be expensive and involves a detailed process. Small manufacturers might find it costlyRead more
1. Voluntary Nature: Not all products require ISI or Agmark certification. Some manufacturers choose not to get certified, even if their products meet quality standards.
2. Cost and Process: Getting certified can be expensive and involves a detailed process. Small manufacturers might find it costly or complicated.
3. Lack of Awareness: Some sellers don’t know about the benefits of certification or how to get it, so they sell products without certification.
4. Different Standards: Some products follow other valid quality standards that don’t need ISI or Agmark certification.
5. Market Diversity: India has many products and producers, and not all need mandatory certification.
6. Enforcement Challenges: Authorities find it difficult to enforce certification rules for all products due to the huge variety available.
7. Counterfeit Goods: Some uncertified goods might be fake or part of the grey market, where rules are ignored.
In simple terms, while ISI or Agmark certifications ensure quality, not all products have them due to reasons like choice, cost, awareness, different standards, market diversity, enforcement challenges, and counterfeit goods.
See lessWhat is the difference between consumer protection council and Consumer Disputes Redressal Commission?
Consumer Protection Council (CPC): - Function: The Consumer Protection Council advises and educates consumers about their rights and advocates for their interests. - Scope: It focuses on spreading awareness, educating consumers, and advising the government on consumer protection policies. - AuthoritRead more
Consumer Protection Council (CPC):
– Function: The Consumer Protection Council advises and educates consumers about their rights and advocates for their interests.
– Scope: It focuses on spreading awareness, educating consumers, and advising the government on consumer protection policies.
– Authority: The CPC does not resolve individual complaints or disputes but works to inform people about their rights.
Consumer Disputes Redressal Commission (CDRC):
– Function: The Consumer Disputes Redressal Commission resolves specific complaints or issues raised by consumers against businesses or sellers.
– Scope: It addresses grievances related to faulty products, poor services, or unfair practices by businesses.
– Authority: CDRCs have the power to resolve complaints, provide compensation, and take actions against businesses that violate consumer rights.
In simple terms, while the Consumer Protection Council educates consumers and advises the government, the Consumer Disputes Redressal Commission resolves complaints and disputes between consumers and businesses.
See lessPick up a few packaged goods that you want to buy and examine the information given. In what ways are they useful? Is there some information that you think should be given on those packaged goods but is not? Discuss.
Useful Information on Packaged Goods: 1. Product Name and Brand: Tells you what the product is and who made it. 2. Ingredients: Lists what's in the product, helpful for allergies or dietary preferences. 3. Nutritional Facts: Shows calories, nutrients, etc., helping you choose healthier options. 4. QRead more
Useful Information on Packaged Goods:
1. Product Name and Brand: Tells you what the product is and who made it.
2. Ingredients: Lists what’s in the product, helpful for allergies or dietary preferences.
3. Nutritional Facts: Shows calories, nutrients, etc., helping you choose healthier options.
4. Quantity: Tells you how much of the product is inside, so you know what you’re paying for.
5. How to Use: Gives instructions on how to use the product safely and effectively.
6. Expiry Date: Tells you when the product expires, ensuring safety and quality.
Information that Could Help but Isn’t Always Included:
1. Allergen Warnings: Clear labeling for common allergies like nuts or gluten.
2. Environmental Impact: Information on how the product affects the environment, like recycling details.
3. Country of Origin: Where the product comes from, ensuring transparency in sourcing.
4. Usage Suggestions: Ideas or recipes for using the product creatively.
Adding these details would help consumers make better choices, understand environmental impact, and use products more effectively.
See lessWhen we buy commodities we find that the price charged is sometimes higher or lower than the Maximum Retail Price printed on the pack. Discuss the possible reasons. Should consumer groups do something about this?
Reasons for Price Differences: 1. Taxes or GST Changes: Sometimes, government taxes or GST can change, affecting the final price of the product. 2. Retailer Discounts: Shops might offer discounts or sales, making the selling price lower than the printed MRP. 3. Packaging or Quantity Changes: If therRead more
Reasons for Price Differences:
1. Taxes or GST Changes: Sometimes, government taxes or GST can change, affecting the final price of the product.
2. Retailer Discounts: Shops might offer discounts or sales, making the selling price lower than the printed MRP.
3. Packaging or Quantity Changes: If there are changes in the product’s packaging or quantity, the price might differ.
4. Extra Costs: Retailers might add extra costs for transportation or storage, increasing the selling price.
Role of Consumer Groups:
1. Raising Awareness: Consumer groups can educate people about their rights and how to report price discrepancies.
2. Push for Enforcement: They can ask authorities to enforce rules to ensure retailers follow the printed MRP unless they have valid reasons for a different price.
3. Helping File Complaints: They assist people in filing complaints against retailers who consistently charge more than the MRP.
4. Monitoring Markets: By keeping an eye on markets and reporting unfair pricing, consumer groups help ensure fair practices.
Consumer groups are essential in safeguarding consumer rights and ensuring fair pricing practices for everyone. They work to ensure that consumers are not charged more than the printed MRP without valid reasons.
See lessFind out any case of accident or negligence from people around you, where you think that the responsibility lay with the producer. Discuss.
Imagine a situation where a company manufactures toys for kids. Some of these toys have small detachable parts that have led to choking incidents among children. Despite receiving complaints and reports about the hazards, the company continues to sell the toys without addressing the issue or recalliRead more
Imagine a situation where a company manufactures toys for kids. Some of these toys have small detachable parts that have led to choking incidents among children. Despite receiving complaints and reports about the hazards, the company continues to sell the toys without addressing the issue or recalling the unsafe products.
In this scenario:
1. Unsafe Design or Materials: The producer’s negligence in ensuring safe design or materials for the toys resulted in a choking hazard, endangering children who use them.
2. Ignoring Consumer Complaints: Despite being aware of the hazard through complaints, the producer fails to take corrective action or recall the dangerous toys, indicating negligence in addressing consumer safety concerns.
If incidents like these occur repeatedly, and the producer doesn’t take steps to rectify the situation, the responsibility for accidents or injuries caused by the unsafe toys could be attributed to the producer’s negligence in ensuring product safety and protecting consumers.
See less