Citizens can file complaints about urban issues via mobile apps, online portals, or local offices. These platforms streamline issue reporting, helping urban bodies address problems promptly and improve service delivery.
Class 6 Social Science Chapter 12 Grassroots Democracy – Part 3 Local Government in Urban Areas question answer
Class 6 NCERT Social Science Governance and Democracy Chapter 12 Grassroots Democracy – Part 3 Local Government in Urban Areas
Urban local bodies offer citizens several platforms to address grievances, including mobile apps, online portals, and local offices. Residents can report issues like road damage, waste collection delays, or water leaks quickly and conveniently. By registering complaints through these systems, citizens enable faster responses and efficient problem resolution. Urban bodies track and prioritize complaints, improving service delivery and fostering accountability. These accessible grievance mechanisms empower residents to actively participate in maintaining their city’s functionality and standards.
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